Cookie Policy
This policy explains what cookies are, the types we may use, how we use them, and the choices you have. It applies to the MzansiDoctors website and related services operated by MzansiForSho (Pty) Ltd.
1. What are cookies?
Cookies are small text files placed on your device by a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Similar technologies include pixels, local storage, and SDKs; this policy refers to all of these as “cookies”.
2. How we use cookies
We use cookies to enable core functionality (like security and session management), remember your preferences, understand site performance, and—if enabled—deliver relevant communications. Non‑essential cookies are optional.
3. Types & purposes
- Strictly necessary — required for core site features (security, network management). These cannot be turned off.
- Preferences — remember settings such as language, location, or saved choices.
- Analytics — help us understand traffic and usage to improve our services.
- Marketing — measure campaigns and, where used, tailor communications.
- Security — fraud prevention and abuse detection.
| Name | Category | Duration | Description |
|---|---|---|---|
| session_id | Strictly necessary | Session | Keeps you signed in and routes requests securely. |
| ck_consent | Preferences | 12 months | Stores your cookie selections so we remember your choices. |
| _analytics* | Analytics (if enabled) | Up to 24 months | Aggregated usage metrics that help improve performance. |
| mkt_* | Marketing (if enabled) | Varies | Campaign attribution and reach measurement. |
4. First‑party and third‑party cookies
First‑party cookies are set by our domain. Third‑party cookies are set by other domains (for example, analytics or embedded content) and are subject to the third party’s own policies. We only use third‑party cookies where necessary and, for non‑essential purposes, only with your consent.
5. How long we keep cookies
Cookies have different lifetimes. Session cookies expire when you close your browser. Persistent cookies remain until they expire or you delete them. We aim to keep durations reasonable and proportionate to their purpose.
6. Manage your preferences
7. Browser controls
You can block or delete cookies via your browser. Each browser is different; check its help section for instructions. Blocking strictly necessary cookies may break site functionality.
8. Changes to this policy
We may update this Cookie Policy from time to time. We will update the effective date and, where appropriate, provide notice.
9. Contact
- Email (privacy): privacy@mzansidoctors.com
- Phone: 071 389 3258
10. Information Regulator (South Africa)
- Website: justice.gov.za/inforeg
- Email: complaints.IR@justice.gov.za
- Phone: 010 023 5200